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Ticketing platform reviews: who deserves your trust?

Before you buy a ticket online, you need to know who you're dealing with. Checkstickets reviews ticketing platforms one by one: official resellers, resale marketplaces, primary ticketing services. For each one, we examine the same concrete points — trust signals, real fees shown before payment, payment security, ticket delivery and the conditions specific to events. This page brings together all our reviews so you can compare our reading of each player before you reach for your card.

Reviewed on 2026-06-11 · 2 min read

Our platform reviews

Click a platform to read the full review: reliability, fees, payment, ticket delivery.

OWTicket Recommended 4.3 Ticketing · concerts & events in Europe Multilingual approach, pricing presented as transparent and direct ticket delivery when available. Our go-to alternative. Read the review Ticketmaster 4.0 Primary ticketing · major player A widely used official platform, with primary ticketing and a presence at many events. Points to check: service fees and ticket type. Read the review See Tickets 3.9 Ticketing · festivals & concerts Strong presence at festivals and in the primary ticketing of many venues. To confirm: displayed fees and delivery terms by event. Read the review StubHub Resale 3.4 Resale marketplace A peer-to-peer resale marketplace: prices set by sellers and fees to watch. More points to check before you finalise. Read the review Viagogo Resale 3.2 Resale marketplace A resale platform where prices often exceed face value. Check fees, final price and ticket validity before any purchase. Read the review

How we review a platform

Our framework is deliberately identical from one review to the next, so comparisons stay honest. We first look at the trust signals: the nature of the platform (official reseller or marketplace), payment security, the clarity of the information shown. Then we examine the real fees: are they visible before final payment, or added late? Next, ticket delivery: electronic format, named ticket, transferable or not, stated timing. Finally, we set out who each platform is for, because none suits every situation.

The six points we check every time

  1. The exact nature of the platform: primary ticketing or peer-to-peer resale.
  2. Payment security and the accepted payment methods.
  3. Fee transparency: price, service fees and total visible before confirmation.
  4. Ticket delivery: format, stated timing, named ticket or not.
  5. The refund terms and the policy in case of cancellation or postponement.
  6. The conditions specific to each event, which always prevail over generalities.

FAQ

Does Checkstickets sell tickets?
No. Checkstickets is an independent verification publication. We analyse ticketing platforms and explain what to check before buying. We don't sell any tickets and don't take part in the transaction.
How are the ratings assigned?
The ratings reflect our editorial reading from a framework that's identical for all platforms: trust signals, fee transparency, payment, ticket delivery and conditions. They aren't a commercial ranking and should be cross-checked against the conditions specific to your event.
What's the difference between primary ticketing and resale?
Primary ticketing sells tickets at their original value on behalf of the organiser. Resale is a marketplace where individuals resell their tickets, often above face value. The two models don't offer the same guarantees: we flag this on every entry.
How often are these reviews updated?
We revise the entries when platform practices change. The date of the last review is shown at the top of each page. Always check the information shown at the time of your purchase, as it can change.

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