How we review ticketing platforms
Checkstickets is an independent verification publication. We don't buy rankings and we're not a reseller. Here, in full transparency, is the framework we apply to review a ticketing platform before we give you a verdict.
Our principle
A good ticketing platform should be understandable before you pay: a visible final price, clear conditions, secure payment and explained ticket delivery. We check these points one by one, from the buyer's point of view.
Our approach, step by step
- 1
Identity and presence
Who publishes the platform, since when, on which markets? A clear, verifiable presence is a first trust signal.
- 2
Fee transparency
Is the final price, fees included, shown before confirmation? Hidden fees are the main cause of disputes in ticketing.
- 3
Payment and security
A secure connection, recognised payment methods, and no unusual requests (direct transfer, gift cards), which are warning signs.
- 4
Ticket delivery
When and how does the buyer receive their tickets? Is the ticket type (electronic, named, transferable) indicated?
- 5
Conditions and recourse
Refund terms, customer service, and clarity on what falls to the event organiser.
Trust signals
- A final price visible before payment
- Accessible terms of sale
- Secure payment and recognised methods
- Explained ticket delivery
- A verifiable presence and identity
Points to check
- A price that rises at the last step
- Fees discovered at payment
- A request to pay by transfer or gift card
- No clear legal notice
- Artificial pressure (“only 2 tickets left”)
FAQ
- Is Checkstickets independent?
- Yes. We don't sell tickets and we don't monetise our verdicts. Some pages may contain links to platforms we analyse, without that changing our verification framework.
- Are your ratings final?
- No. A platform evolves: we reassess our reviews over time. The update date is shown at the top of each page.
- Why insist so much on fees?
- Because hidden fees are the number-one cause of disappointment in online ticketing. A reliable platform shows the total to pay before you confirm the order.